First and foremost I would like to commend Neil on his professionalism, courtesy and efficiency! He set up our lid lifter and took the time to thoroughly explain and instruct us on the usage of our spa. I would also like to thank our sales associate, Katherine who listened to us and didn’t try to oversell us. Additional kudos to the “big guys” that not only delivered our new spa but had to take away our behemoth of an old spa! Thank you Olympic for a great buying experience!

Bought a house with an existing Hot Springs spa, and David at the Seattle location was incredibly helpful, spending a half hour with me to walk me through my options for maintenance and updates and showing me key features and important details on similar models in the showroom. Olympic originally sold the spa to the previous homeowner, so he was able to provide all of the service history and answer all of my questions.

This is the only place I will ever buy a hot tub again.. if I ever need to purchase another one, that is. Scott was amazing thru the whole process and was super helpful and kept me in the loop when there was a backorder on the cover that went with the spa. I will recommend them to everyone I know! Thank you!