Bought a house with an existing Hot Springs spa, and David at the Seattle location was incredibly helpful, spending a half hour with me to walk me through my options for maintenance and updates and showing me key features and important details on similar models in the showroom. Olympic originally sold the spa to the previous homeowner, so he was able to provide all of the service history and answer all of my questions.

This is the only place I will ever buy a hot tub again.. if I ever need to purchase another one, that is. Scott was amazing thru the whole process and was super helpful and kept me in the loop when there was a backorder on the cover that went with the spa. I will recommend them to everyone I know! Thank you!

I'm in Hot Tub Heaven again. Our old tub died, I waited 2 yrs for the Sequim location to open. On opening weekend I ventured into the shop and met Kiel Busler.
We have an unique situation/location . Our old tub was recessed on a covered deck making the removal & installation a challenge. Kiel was able to help me select the best fit for my needs. He visited our site -took measurement and photos. When we encountered a few hiccups with delivery, Kiel was there to navigate through the "bumpy waters'" and get everything back on track. He's a great guy to work with- not one of those pushy sales guys trying to up-sale more than we needed. I highly recommend Kiel Busler Olympic Hot Tub